BillFlex Advantage

Whether you are connecting and supporting users, devices, systems or machines, you can realize competitive market advantages and maximize market efficiency with the industry’s most flexible real-time usage rating and billing platform that not only monetizes your transactional billing, but will also manage your field service management costs to provide operational support. The performance of a field service organization represents one of the most mission-critical elements of any organization. The team is responsible for installing or commissioning new equipment, performing inspections and preventive maintenance, and repairing damaged or faulty assets. Furthermore, field service teams must perform these tasks against strict service-level agreements which contractually can penalize or reward based on service delivery requirements. Managing an effective field service organization can representtremendous overhead. Ensuring that the organization runs as efficiently as possible requires the ability to take transactions and understand key metrics to focus on the balance between worker productivity and customer commitments